We’re very sorry to hear you do no wish to continue with your CommuterClub membership for another year. For security reasons we require a phone conversation in order to address your request. Please call us before the current ticket is due to ensure the account is cancelled in time.
We would encourage you to remain with us if you continue to commute anywhere in the UK. As a reminder, leaving CommuterClub means forgoing the benefits below:
* 4 weeks of completely free travel, 2 on your first month and 2 on your last
* Hassle free, convenient monthly direct debit payments
* A fully managed service - in addition to never needing to queue again, we will also manage any changes to your commute, lost cards or cancellation requests for you
However, If your circumstances have changed and you do not wish to remain with CommuterClub, please contact us on 02034765002 Mon-Fri 9am-5pm so we process your request.