Can I use a credit or debit card for all my payments?

While we accept credit or debit cards for the first payment to order your ticket, our finance provider RateSetter only accepts subsequent recurring repayments via Direct Debit from a personal bank account.

This is set out in your original contract with CommuterClub that details the payment structure.

Sometimes the reason our customers want this is to use a corporate card to pay for travel. In that case we are happy to issue receipts for your Direct Debit repayments should you wish to claim them as a business expense. Please let us know if you'd like to do that by emailing customerservice@commuterclub.co.uk.